I received the most amazing facial from Alicia. She had prepared me for a potentially less relaxing facial than a traditional facial, as I had booked a hydrafacial. I don’t know what she was talking about. Alicia explained in interesting and terrific detail what was happening but she didn’t over-speak. It was more relaxing than i expected and the facial/neck/shoulder/arm massage was decadent. I felt like i learned so much while also getting a special dose of CHILL. I’ll absolutely be back and feel inspired to approach skin care from a more educated and informed perspective. I won’t waste my time anywhere else.